Privacy Policy

TERMS OF USE ARTIS HOTEL DALAT

Welcome to ARTIS HOTEL DALAT! We reserve the right to update and change the content in this “Privacy Policy” at the website of Artis Hotel Dalat at any time without prior notice. Artis Hotel takes your privacy very seriously and we are committed to protecting your personal information. In this privacy policy we provide terms to explain the collection and use of customer information provided to Artis Hotel as well as the benefits of guest experience when accessing the website. Please take a moment to read carefully the terms and information privacy policy we set forth below.

 

The content of this "Privacy Policy" applies only at Artis Hotel, does not include or relate to third parties that place advertisements or have links at the website. Artis Hotel Dalat.

1. Information Collected

We only use Customer's personal information within the company. We will not sell or share Customer's personal information to any other third parties. We will collect and process many different types of personal information of customers when customers want to make a reservation on the website Artis Hotel Dalat for the purpose of enabling us to process your booking, provide the services and information requested through the website and upon your request.

 

In order to access and use certain services at our website, you may be required to register with us including but not limited to personal information: name, date of birth, phone number, address, email, booking payment details, payment details by card or bank account…). All information provided by customers must be accurate and legal. We absolutely do not take any responsibility related to the law of the information provided by customers.

We keep our customer's booking details, but for security reasons we don't publish them directly. However, you can check your booking information by logging into your account on Artis Hotel Dalat website, you will see your booking details, products received and products purchased. send and detail the email, bank and newsletter that you subscribe to. Commitment to the confidentiality of personal data and not to disclose it to third parties. We do not accept any responsibility for the misuse of the password if this is not our fault.

We may disclose or provide your personal information in the following cases when it is absolutely necessary:
(a) upon request by law enforcement;
(b) in cases where we believe it will help us to protect our legitimate interests before the law;
(c) emergency and necessary situations to protect the personal safety of company members.

2. Information storage time

We proceed to store personal information provided by customers during the process of providing services to customers or until the purpose of collection is completed or when customers request to destroy the provided information. . After that, if we no longer require information to be kept, we will delete your personal profile data from the system.

3. Use of Cookies

Cookies are small pieces of text used to store information on a web browser. Cookies are used to store and identify the username from the client's device to our server.

By using cookies, we can improve the presence of our website for you to enhance your browsing experience, personalize content, and tailor and measure our advertising. Customers can set up the browser on their device not to use cookies, which will limit their use of the website. We are committed to using cookies only to identify IP addresses, record access times and do not include and do not require any private and secure personal content. Please read our cookie usage policy carefully and accept our commitment.

4. Security

We will implement integrated security measures in technology to protect personal data from loss, misuse, alteration or damaging destruction of customer information. Only authorized persons are provided with access to personal data; those individuals have agreed to maintain the confidentiality of this personal data.

When we collect data on the website, we collect your personal details on a secure server. We are not responsible at all for any loss Customers may incur in exchanging their payment details via the Internet or email with anyone.

 

All transaction information will be kept confidential. In the event of a request by law enforcement, we will be required to provide this information to law enforcement agencies. The terms, conditions and content of this website will be governed by the laws of Vietnam and the competent Vietnamese courts to consider.

5. Customer benefits

The customer has the right to request access to his personal data, to check, update and correct his information, or you have the right to ask us to correct any of your personal data that is incomplete. sufficient or incorrect. Customers also have the right to complain and ask us to stop using your personal data at any time for marketing purposes. You can do this by contacting us using the following email address info@artishotel.vn.

6. Right to withdraw consent

Once the customer has agreed to provide us with personal information and always has the right to withdraw this decision at any time. You can do this by contacting us using the following email address  info@artishotel.vn.

7. Contact details and feedback

ARTIS HOTEL DALAT address: No.11 Hoang Dieu Street, Ward 5, City. Da Lat, Lam Dong Province, Vietnam.
If you would like to comment or have any questions about the “Privacy Policy” of Artis Hotel Dalat or our handling of your personal data, we always welcome your comments. and feedback from customers. Please contact us at our email address: info@artishotel.vn or hotline: 0945.78.78.78.